Get in Touch With Us
Whether you have a question about how sweepstakes casinos work, spotted something on our site that needs updating, or want to share feedback on our reviews, we want to hear from you. This page explains the best way to reach us and what you can expect once you do.
How to Reach the Team
Email is the most direct and reliable way to get in touch. Every message is read by a real person, and we aim to reply within two working days. You can reach us at [email protected].
To help us respond quickly, a little context up front goes a long way. Letting us know what your message is about — whether it's a content question, a factual correction or a partnership enquiry — means we can get it to the right person without delay.
What You Can Write to Us About
We welcome all kinds of messages. Here are the most common reasons readers contact us:
- Questions about our content — If something on our site is unclear, whether that's how the sweepstakes model works, what Sweepstakes Coins are, or how prize redemption is handled, just ask and we'll do our best to help.
- Corrections and updates — Accuracy matters to us. If you've spotted something that looks out of date — an offer that has changed, a state restriction we've missed, or a detail that no longer reflects a platform's current terms — please flag it. We review and update our content regularly, and reader input is part of how we stay on top of it.
- Feedback and content suggestions — Is there a sweepstakes casino you'd like us to review, a question you think we should cover, or a topic area we haven't addressed? We're always interested in what readers find useful.
- Partnership and editorial enquiries — If you represent a platform or organisation and would like to explore working with us, please introduce yourself and explain what you have in mind. We'll take a look and come back to you.
- Responsible play concerns — If you or someone you know is finding it difficult to stay in control of their play, mention it in your message and we'll point you towards appropriate support resources.
What Happens After You Write to Us
Once your message arrives, it goes to a member of our editorial team — not an automated inbox. We don't use bot replies as a substitute for a real response. Someone will read what you've written and follow up directly.
Our target turnaround is two working days. During busier periods it may take a little longer, but we will always get back to you. We appreciate your patience.
About Our Editorial Standards
Our site reviews and compares sweepstakes casinos — platforms that let players enjoy casino-style games using a promotional sweepstakes model, where no purchase is required to participate. The options we cover are assessed independently, and commercial relationships do not determine how we rank or rate them.
We research each platform's offer terms, eligibility requirements, redemption conditions and game library before publishing. We also note where state-level restrictions apply, since availability for sweepstakes casinos varies across the US and the legal landscape continues to evolve. If you believe any of that information is incorrect or outdated, please let us know — we take accuracy seriously and act on corrections promptly.
Reader feedback has a genuine influence on the content we produce. If something we've published wasn't useful, wasn't clear, or didn't reflect your experience of a platform, that's exactly the kind of input we want.
A Note on Response Scope
We're an independent comparison and review site. We're not affiliated with or operated by any of the sweepstakes casinos we cover, so we're not able to resolve account issues, process redemptions, or answer questions that are specific to a platform's customer support. For those matters, the individual platform's help centre or support team is the right place to start.
What we can help with is everything related to the content on this site — our reviews, the information we publish, and the way we assess and present the options available to players in the US.
Thanks for taking the time to visit. We look forward to hearing from you.